Shipping policy

Shipping Policy

At Aerozem Official, we are committed to delivering your order as quickly and safely as possible.

Orders are typically processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Most orders are delivered within 7–15 business days, depending on the shipping destination, customs procedures, and local carrier conditions.

Please note that delivery times are estimates and are not guaranteed.

Shipping costs are calculated during checkout unless Free Shipping is offered as part of a promotional campaign.

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking information.

Occasionally, deliveries may be delayed due to circumstances beyond our control, including but not limited to:

We appreciate your patience and understanding should any delays occur.